How to Submit a Student IT Communication Plan

When planning significant IT changes that affect students, a comprehensive communication plan is essential. This ensures that students are well-informed about any changes that might impact their academic activities.

What Is a Student IT Communication Plan?

A student IT communication plan details:

Who among the student body needs to be informed
The types of information they require
The timeline for communication during the project
The methods of communication (emails, student portals, etc.)

The objective is to provide clear and consistent messaging to prepare students for upcoming IT changes.

When to Submit a Plan

Submit a draft communication plan during the early stages of planning, before rolling out changes. Include:

Project overview and scope
Technical and test plans
Risk assessments and mitigation strategies

This allows time to review the communication strategy as part of the change approval process.

Plan Requirements

Use the standard template and include:

List of all student stakeholders categorized by course or department
Communication milestones linked to the project timeline
Key messages and communication channels for each milestone
Roles and responsibilities for communication execution
Plans for receiving and responding to student feedback

Attach any draft communications like email templates or notifications. The IT Change Advisory Board will review and provide feedback.

Need Help?

If you have questions about developing a communication plan, contact the IT Student Communications team at student-it-communications@university.edu for guidance.

Effective communication is vital for the success of any IT change affecting students. Submit your plan early to keep everyone informed!