Understanding IT Policies and Support

Our IT department is dedicated to providing robust support and clear policies to ensure a smooth technological experience for all students and staff. Below, we outline key IT policies and support services:

IT Support Services

Access 24/7 IT support for hardware and software issues, including email setup, software installations, and connectivity problems. Contact our support team via phone, email, or the online ticketing system.

Software Access

Discover available software resources, including Microsoft Office and specialized academic software. Learn how to download and install software through our university portal.

Network Access

Understand how to connect to our secure campus Wi-Fi and VPN services for remote access. Report connectivity issues to our IT helpdesk for quick resolution.

Data Privacy and Security

Review our data privacy policies to understand how your information is protected. Guidelines include acceptable use policies and data encryption practices.

Training and Resources

Attend IT workshops and access online tutorials to enhance your technical skills and knowledge. We offer resources for both beginners and advanced users.

For more information on IT policies and support, please visit our IT department's website or contact our support team.